Client stories
Accounts from property firms who have commissioned reports from our Da Nang office.
Short and useful — the Q2 summary for our Son Tra mixed-use asset arrived two days before our investor call. The occupancy chart made the seasonal dip obvious without us having to build slides from scratch.
— Bao Nguyen, Portfolio Coordinator, East Bay Properties
Thao reworked our colour palette to match our investor presentation template. Took an extra round of edits, but the final PDF looked like it came from our own design team.
— Chi Le, Family Office Administrator, Le Holdings
Honest about limitations: they flagged that our utility expense data was incomplete for one month rather than filling gaps with estimates. Slowed the draft by a week, but we trusted the final numbers more because of it.
— Dung Phan, Operations Manager, Harbour View RE
The vacancy study for our Nguyen Van Thoai retail strip gave us three comparable rents we had not seen in broker emails. One turned out to be outdated when we called the landlord, but the other two held up in renewal talks.
— Huyen Vo, Leasing Manager, Thanh Khe Commercial
Case: Four-asset retail portfolio, Hai Chau
Client: Meridian Property Da Nang — asset manager overseeing three street-front retail units and one basement storage lease near the Han River.
Commission: Quarterly portfolio report for Q1–Q3 2025, plus a one-off vacancy analysis for the basement unit after a tenant exit.
Constraint: Rent rolls arrived in two different Excel formats — one from an in-house ledger, one from an external property manager who had recently taken over one asset.
Process: Minh spent the first week normalising tenant codes across files. Thao built a combined occupancy timeline showing staggered lease end dates. The executive summary highlighted that two units would face renewal within the same quarter — a point the client used to negotiate staggered terms.
Outcome: Investor follow-up emails dropped from an average of eleven questions per quarter to four. The client renewed the annual retainer for 2026.
Case: Investor board pack for offshore partners
Client: Central Coast Holdings — development firm with Singapore-based investors holding a minority stake in a Da Nang office tower.
Commission: Board pack for March 2025 investor meeting, including slide deck and 40-page appendix.
Constraint: Investors required all monetary figures in USD equivalent at quarter-end rate, while source ledgers were in VND.
Process: We added a conversion table with cited exchange rates and kept VND figures in appendices for audit traceability. Quan joined one rehearsal call to walk investors through the rent-collection chart.
Outcome: Meeting ran 45 minutes shorter than the previous quarter. One investor requested the same format for H2 2025.